Terms of booking
Last updated 8 October 2026Who provides the service
Radu S. Ana Maria – Cabinet Individual de Psihologie (Radu Ana Maria), tax code (CUI) 55422878, registered office: Sat Mohu nr. 222, com. Șelimbăr, jud. Sibiu, Romania.
Contact: contact@anaradu.ro, +40 740 123 456.
Professional title: clinical psychologist (psiholog clinician), granted in Romania. Professional body: Colegiul Psihologilor din România. The profession is governed by Law 213/2004 and by the Code of Ethics of the psychologist profession, both published at legislatie.just.ro.
MISSING: Colegiul Psihologilor din România registration number.
Booking
A booking is confirmed when you receive the confirmation email. At the first session you receive and sign the informed consent form required by the Code of Ethics.
Moving or cancelling
Free up to 24 hours before the session. Later than that, half of the session price is charged.
Payment
At the end of each session, by card, cash or bank transfer. You receive a receipt for every payment.
MISSING: whether the prices include VAT, or why VAT is not charged (Law 365/2002, Art. 5(1)(h)). Add before the site goes live.
Online sessions
Use a private room and a stable connection. Sessions are never recorded, by either side.
Right of withdrawal
Sessions can be cancelled free of charge up to 24 hours before, as described above.
TO CONFIRM WITH A LAWYER: whether the 14-day withdrawal right under OUG 34/2014 applies to services booked online here (health-care services are excluded from its scope), and adjust this section.
Complaints
Write to me first and I will reply within 14 days. If we cannot resolve it, you can contact the National Authority for Consumer Protection (ANPC) or use alternative dispute resolution (SAL): anpc.ro/ce-este-sal, reclamatiisal.anpc.ro. The former EU online dispute platform (SOL/ODR) closed on 20 July 2025.
Emergencies
This practice does not provide emergency care. In an emergency, call 112.
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